Privacy Policy
Last updated: May 2026
What we collect
- Email address (for account and billing)
- Print photos and .3mf files you upload (used only to generate your diagnosis)
- Printer model and settings you enter
- Usage analytics (PostHog — anonymised)
How we use your data
Your uploads are sent to the Anthropic API for AI analysis and are not used to train models. Photos are stored in Supabase Storage and are accessible only to your account.
Third-party services
- Supabase — database and auth
- Stripe — payment processing
- Anthropic — AI diagnosis
- PostHog — product analytics
- Resend — transactional email
Data retention
Your diagnosis history and uploaded files are retained until you delete your account. You can request deletion at any time by emailing us.
Contact
Privacy questions? Email support@bambuprint.doctor.